Preventative scheduled inspections
Planned visits at a frequency agreed for your asset, with the array, mounting, cabling, inverters, isolators and enclosures checked and photographed.
Solar panel maintenance
and long-term O&M.
Planned maintenance, fault response and repairs, insurance repair works, mechanical panel cleaning, inverter replacement and monitoring for solar PV systems of every size, including systems installed by other contractors.
- Any sizeRooftop to large-scale solar
- Any installerSystems installed by others welcome
- In-houseUK team
- Long-termSupport after installation
Planned maintenanceInspections, testing, reporting
Fault response & repairsFault finding to reinstatement
Insurance repair worksStorm, fire, impact, water
Monitoring & analysisOngoing asset visibility
01. Who O&M is for
Looking after your solar
Looking after your solar
once it’s installed.
Operations and maintenance is a dedicated division at Synergy Power, not an add-on. The same in-house UK team that designs and installs our systems looks after them afterwards, and we take on systems we did not install.
We look after commercial rooftops, agricultural sites, schools, warehouses, large-scale solar and existing installations on homes and businesses, whoever fitted them.
There are six services, which you can take individually or combine into one maintenance plan: planned maintenance, fault response and repairs, insurance repair works, solar panel cleaning, inverter replacement, and monitoring and performance analysis.
- Commercial rooftops
- Agricultural sites
- Schools
- Warehouses
- Large-scale solar
- Existing installations
02. Planned maintenance
Preventative care,
Preventative care,
scheduled and reported.
Regular visits catch small problems before they turn into lost generation or a safety issue, and give you a written record of the asset's condition.
Thermal imaging
Thermal surveys of panels and connections reveal heat patterns that point to cells, connectors or components needing attention.
Electrical testing
We test the DC and AC sides of the system and compare the results with the previous visit.
Performance reporting
A report after every visit covering condition, findings, recommended actions and how the system is performing against expectations.
03. Fault response & repairs
When something stops,
When something stops,
we find out why.
Practical support when faults, failures or damage occur.
Fault finding
We diagnose the cause on site and through monitoring data before any repair begins.
Inverter replacement
Failed or end-of-life inverters replaced like-for-like or with an upgraded unit, then recommissioned.
Inverter replacementString repairs
We repair damaged or underperforming strings, connectors and cabling.
Emergency call-outs
For faults that stop the system generating or need urgent attention.
04. Insurance repair works
Damage repaired,
Damage repaired,
systems reinstated.
05. Solar panel cleaning
Mechanical cleaning
Mechanical cleaning
for every scale of array.
06. Monitoring & performance analysis
Know how every asset
Know how every asset
is performing.
Monitoring shows whether your system is generating as it should, so problems are found from the data rather than from a disappointing bill.
Monitoring
Our team reviews the generation and inverter data from your system's monitoring.
Performance analysis
We compare actual generation with what the system should produce for its size, orientation and the weather.
Identifying underperformance
Any string, inverter or whole system that falls behind is flagged for investigation.
Ongoing asset visibility
Regular reports for the people responsible for the asset, so performance and condition are on record, not guesswork.
08. O&M for existing systems
Whoever installed it,
Whoever installed it,
we can look after it.
We provide O&M for solar PV systems, whoever originally installed them.
Installed by another contractor
Systems installed by other contractors are welcome. We record the condition of the system before any work begins.
Any installerExisting solar installations
We bring existing installations onto planned maintenance, fault response and monitoring.
Existing systemsSolar assets of different sizes
From a single rooftop to large-scale solar, under the same six services.
Any sizeInstalled by Synergy Power
Systems we installed, looked after by the same in-house UK team that fitted them.
One team
09. Process
Inspection, testing, reporting,
Inspection, testing, reporting,
monitoring and repair.
How our six services work together to keep an asset in good shape.
Step 01
Preventative scheduled inspection
A planned visit checks the array, mounting, cabling, inverters, isolators and enclosures.
Planned maintenanceStep 02
Thermal imaging and electrical testing
Thermal surveys and DC and AC testing, carried out during the same visit.
Planned maintenanceStep 03
Performance reporting
A written report with condition, findings and recommended actions.
Planned maintenanceStep 04
Monitoring and performance analysis
Between visits, we review generation against expectations and flag any underperformance.
MonitoringStep 05
Fault response and repairs
Fault finding, string repairs, inverter replacement and emergency call-outs when something stops.
Fault responseStep 06
Solar panel cleaning
Mechanical cleaning on a schedule agreed with you or combined with an inspection visit.
Cleaning
10. Proof
See how
See how
we work.
We haven't published an O&M case study yet. In the meantime, browse our other projects and O&M service pages.
11. All O&M services
Six services,
Six services,
each in detail.
Explore each part of our Operations & Maintenance division.
12. O&M enquiry
Make an
Make an
O&M enquiry.
Tell us about the system: its size, who installed it and any known faults. We'll come back to you with the right O&M services for it.
- Planned maintenance
- Fault response & repairs
- Inverter replacement
- Monitoring & performance analysis
13. O&M FAQs
Common questions from
Still have a question?0330 043 1047 Common questions from
asset owners.
Do you work on solar systems installed by other companies?
Yes. We provide O&M for solar PV systems of all sizes, whoever originally installed them. We record the condition of the system before any work begins.
How often should solar panels be serviced?
It depends on the size, type and location of the system. We agree a visit frequency for your asset, and monitoring between visits shows whether anything needs attention sooner.
What does a maintenance visit include?
An inspection of the panels, mounting, cabling, inverters, isolators and enclosures, thermal imaging, testing of the DC and AC sides, and a written report with findings and recommended actions.
How do I know my system is underperforming?
Warning signs include an inverter fault or error message and lower generation than you would expect for the time of year. Our monitoring and performance analysis compares actual generation with what the system should produce for its size, orientation and the weather.
Is solar panel cleaning worth it?
Soiling reduces the light reaching the cells, so heavily soiled panels generate less. Whether a clean is worthwhile depends on the site, and monitoring data and an inspection show whether soiling is affecting output before you commit.
How quickly can you respond to a fault?
We don't publish fixed response times. Emergency call-outs are part of our fault response and repairs service, and we agree response arrangements with you for your asset.
Can you replace an inverter from a different manufacturer?
Inverter replacement is one of our O&M services. We check compatibility with your existing equipment for each system rather than assuming it.
Can you help after storm, fire or impact damage?
Yes. Insurance repair works cover storm damage, fire damage, impact damage, water ingress and system reinstatement. We don't act for the insurer and can't guarantee the outcome of a claim.
Support for solar assets,
whoever installed them.
Planned maintenance, fault response and repairs, insurance repair works, mechanical cleaning, inverter replacement and monitoring, for solar assets of every size.