Terms of use.

About these terms

These terms apply to your use of this website. By using the website you accept them. If you do not agree with them, please do not use the website.

Who we are

This website is operated by Synergy Power Ltd, a company registered in England and Wales under company number 08129914. Our principal place of business is Friars House, Manor House Drive, Coventry, CV1 2TE.

You can contact us by telephone on 0330 043 1047, by email at info@synergypowerltd.co.uk or by post at the address above.

Information on this website

The information on this website is for general guidance. It is not advice about your property or business, and it does not form part of any contract. The right system, how it performs, what it costs and what it could save all depend on your building, your energy use and the equipment chosen, so we confirm these in writing after a survey or assessment.

We work to keep the website up to date, but products, prices, grants, tariffs and regulations change. We do not guarantee that every page is complete, accurate or current at all times.

Quotations and installation work

Any work we carry out for you is governed by the written quotation and contract we give you. Those documents set out the scope of work, the price, payment terms, your cancellation rights and the warranties that apply, and they take priority over anything on this website.

As an RECC-registered installer, our home installations follow the Renewable Energy Consumer Code.

Finance

Synergy Power Ltd is an Introducer Appointed Representative (Financial Services Register No. 1057567) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance is subject to status and credit checks. You can read more on our Finance Options page.

Using this website

You must not use the website in any way that is unlawful or fraudulent, that could damage the website or interfere with anyone else’s use of it, or that tries to gain unauthorised access to the website, its server or any connected system. You must not introduce viruses or any other harmful material.

We may suspend or withdraw all or part of the website at any time, for example for maintenance.

Intellectual property

The content of this website, including text, photographs, graphics and our logo, belongs to Synergy Power Ltd or is used with permission. You may view, print or share pages for your own information, but you must not copy or reuse our content for commercial purposes without our written permission.

The product names and logos of the manufacturers we work with belong to their owners.

Links to other websites

Where this website links to other websites, those links are for your information only. We have no control over those websites and are not responsible for their content, or for any loss that may arise from your use of them.

Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under the law of England and Wales. Your legal rights as a consumer are not affected.

Subject to that, we are not liable for any loss or damage arising from your use of, or reliance on, the information on this website. If you use the website for business purposes, we are not liable for any loss of profit, revenue, business or opportunity.

Your personal information

We use any personal information you give us in line with our Privacy Policy. Our Cookie Policy explains how this website uses cookies.

Changes to these terms

We may update these terms from time to time. The version on this page applies each time you use the website, so please check it now and then.

Which law applies

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland, you may also bring proceedings in your local courts.